Shipping policy
Shipping Methods
We offer several shipping methods to ensure your order arrives promptly and safely:
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Standard Shipping: Estimated delivery within 5-7 business days.
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Expedited Shipping: Estimated delivery within 2-3 business days.
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International Shipping: Delivery times vary by country, typically 10-15 business days.
Shipping Costs
Shipping costs will be calculated at checkout based on the shipping method selected and the destination of the order. We offer free standard shipping on orders over $50.
Order Processing Time
Orders are processed within 1-2 business days of receipt. Once processed, your order will be shipped according to the selected shipping method.
Tracking Information
All orders are shipped with a tracking number. You will receive an email with the tracking information once your order has been shipped.
Returns and Exchanges
We accept returns and exchanges within 30 days of purchase. Items must be in their original condition and include all original packaging. Please refer to our Return and Refund Policy for more details.
Damaged or Missing Items
If your order arrives damaged or with missing items, please contact us immediately. We will work with you to resolve the issue as quickly as possible.
International Orders
International orders may be subject to customs duties and fees, which are the responsibility of the recipient. Legi Serrano Shop is not responsible for any customs fees or delays.
Shipping Address Changes
If you need to change the shipping address for your order, please contact us as soon as possible. We cannot guarantee that changes will be made after the order has been processed.
Contact Information
For any questions or concerns regarding shipping, please contact us at contact@legiserranoshop.com.
